This past August, airports across the nation experienced major delays as a result of an outage in the U.S. Customs and Border Protection’s processing system. The outage caused travelers to experience up to 3 hours in waiting times in order to be processed for their flights. Although the agency worked to get the system running as quickly as possible, many travelers expressed their frustration with the agency’s lack of organization in the outage. At the time of the incident, initial reports stated that there was no indication...Continue Reading...
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